FAQ

1. Do you ship internationally?
At this time, we only ship within the U.S.

2. How much does shipping cost?
Shipping is free on all orders, no minimum required.

3. How long will it take for my order to arrive?
Orders typically arrive within 3–7 business days after processing.

4. How will I know when my order has shipped?
You’ll receive a tracking number via email as soon as your package is dispatched.

5. What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with tags still attached.

6. Do I pay for return shipping?
Yes, unless the item is damaged, defective, or incorrect.

7. When will I get my refund?
Refunds are processed within 5–7 business days after your return is received and inspected.

8. Can I change or cancel my order?
Yes, if your order has not yet shipped. Please contact us immediately.

9. What if my package is lost or damaged?
Reach out within 7 days, and we’ll send a replacement or issue a refund.

10. How can I reach customer service?
Email us at contact@alpineedgefashion.store or call +1 (440) 258-1476.